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    Airport Reception

    we provide an immediate response, reception and airport assistance services.

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    Meet & Greet

    We make it an obligation to offer you a moment full of emotions, unique and privileged.

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    Everywhere in the Airport

    Our Agents are bilingual English, mobile and badge holders giving access to reserved areas.

A few words are enough to summarize our philosophy :

A constant desire to improve quality, a constant attention to detail and a goal of individual and collective fulfillment in the Passion of Service.

Who are we ?

We have been present for more than 17 years at Roissy Charles de Gaulle Airport, our company is dedicated to specific services and assistance with the V.I.P. of the largest airlines. AIR FRANCE has distinguished our Company for the outstanding quality of its services by entrusting it with the exclusivity of the Reception and Assistance Services of its "La Première" Clientele. Another distinction with regard to our Company: Our Client Alain DUCASSE Group, undisputed leader of Quality in the world of Luxury.


Elitism and luxury co-exist in a prestigious alchemy in order to place the customer at the core of an unprecedented experience


Passengers will be escorted to the appropriate check-in and boarding areas.


We want to push further than welcoming by offering them more customized and luxurious services.


A recognition of your passengers to generate a lasting attachment to your company thanks to agents who are dedicated to answer any customers' needs.

Our Airport Services

Services Provided

• Before departure, a Personal Assistant contacts the Passenger or the Chauffeur to confirm the flight status. • A warm welcoming with the collection of luggage is handle by Agents until the Passenger arrives at the boarding gate. • While the Passenger relax in the check-in lounge, our Guest take care of all check-in formalities.

Diligence provides customized and diversified services

• While the passenger relax in the check-in lounge, the personal assistant takes care of all check-in formalities. • The passenger can easily be accompanied to the VIP lounge through priority lanes. • At the Arrival, a personal assistant welcomes the passenger at the plane’s door and escort him to security areas, while agents collects the passenger’s luggages.

What can I look forward to ?

•The passenger passes through priority immigration and security check points. • The customer is accompanied to his chauffeur. • At request, Diligence can settle any journeys in a chauffeur driven vehicle. • All saloons vehicles are selected to guarantee the optimal comfort and security.

Our News